Privacy Policy

At Ziven Wellness, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number.
  • Booking Details: Session types, dates, times, and preferences.
  • Payment Information: Card details and billing address (processed securely by third‑party payment providers).
  • Health Information: Disclosed voluntarily for safe class participation (e.g., pregnancy, injuries).
  • Website Usage Data: IP address, browser type, device information, and site activity via cookies.

2. How We Use Your Information

We use your personal information to:

  • Manage and confirm bookings
  • Provide personalized session recommendations
  • Communicate about changes, updates, and promotions
  • Ensure safety and health during participation
  • Improve our website and services
  • Comply with legal obligations

3. How We Protect Your Information

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Your payment details are processed through secure, encrypted platforms, and we never store full credit card information on our servers.

4. Sharing of Personal Information

We do not sell or rent your personal information. Your data may only be shared with:

  • Trusted third‑party service providers (e.g., booking platforms, payment processors)
  • Legal authorities, if required by law

All third parties are required to keep your information secure and use it only for the purpose it was provided.

5. Your Rights

You have the right to:

  • Access and review the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • File a complaint with a data protection authority, if applicable

To exercise any of these rights, please contact us at [yourstudio@email.com].

6. Cookies and Tracking

Our website uses cookies to enhance your experience. These may track:

  • Site preferences
  • Pages visited
  • Session history

You can disable cookies in your browser settings, though this may affect site functionality.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website implies acceptance of the updated policy.

By using our website and services, you agree to this Privacy Policy.