At Ziven Wellness, we are dedicated to creating a welcoming, safe, and respectful environment for all clients and staff. To ensure a positive experience, we kindly ask you to adhere to the following guidelines:
Courtesy and Respect: Treat all clients, instructors, and staff with kindness and respect. Disruptive or inappropriate behavior will not be tolerated.
Timely Arrival: Arrive at least 5–10 minutes before your scheduled session to allow time for check-in and preparation. Late arrivals may not be admitted to avoid disrupting ongoing classes.
Appropriate Clothing: Wear clean, form-fitting workout attire without zippers or embellishments that could damage the equipment.
Footwear: Grip socks are required during sessions for safety and hygiene.
Personal Hygiene: Maintain good personal hygiene. Refrain from wearing strong perfumes or scented lotions, as some clients may be sensitive to fragrances.
Silence Electronic Devices: Turn off or silence mobile phones and other electronic devices before entering the studio to maintain a focused and peaceful environment.
Food and Beverages: Only water in sealed, non‑glass containers is permitted in the studio. Please refrain from bringing food or other beverages.
Injury or Medical Conditions: Inform your instructor of any injuries, medical conditions, or physical limitations before the session begins to ensure appropriate modifications can be made.
Hands-On Adjustments: Instructors may provide hands-on adjustments to assist with alignment and technique. If you are uncomfortable with this, please inform your instructor prior to the session.
Proper Handling: Use all equipment as instructed to prevent damage and ensure safety.
Cleaning: Wipe down equipment after use with the provided cleaning supplies to maintain hygiene standards.
Storage: Store personal items in the designated areas. Ziven Wellness is not responsible for lost or stolen items.
Notice: If you need to cancel or reschedule a session, please provide at least 24 hours’ notice to avoid being charged.
Quiet Environment: Maintain a quiet and focused atmosphere during sessions. Engage in conversations before or after class outside the studio area.
Follow Instructor’s Guidance: Adhere to the instructor’s directions and modifications to ensure a safe and effective workout.
By following these guidelines, we can all contribute to a supportive and respectful environment at Ziven Wellness. Thank you for your cooperation and commitment to our community.